Returning Stock
Any items to be returned will need to be on the basis of 3:1, ie for every 1 item returned we require a replacement Purchase Order for 3 items, eg: if you are returning 10 items we require a PO for 30 items (eyewear only).
Please note that all stock must be returned in it's original packaging and 100% resalable condition (not limited to but including; additional barcodes, stickers, labels, etc).
The credit note will only be issued once the stock has been received and verified for restocking.
The process is as follows:
1) Send email to sales@safestyle.com.au requesting authority to return
2) Provide a list of the SKU's, the PO # the items were ordered on, and reason for the return
3) Replacement PO to accompany the return request
4) SafeStyle will issue a GRA # together with the address for the return to be sent to
5) Credit will be issued once items are received back into stock.
Should you require any further assistance - please email sales@safestyle.com.au