Where is my backorder?
In case any of the item you ordered are on backorder, they will be shipped to you as soon as the stock arrives. You can check the month in which the stock arrives on the "backorder report" which is notified upon your order. The backorders will be dispatched once all the items on backorder are available. Usually, the restocking month falls towards the end of the month. Therefore, if the restock date is July, for instance, please allow until the end of July for the stock to arrive, and you backorder will be sent out. Please note you will receive an order confirmation via email at the time of placing your order. This order confirmation will highlight any SKUs on backorder and their estimated restock date.
Should you require more information on stock outs or back orders, please contact sales@safestyle.com.au